Skip to content
Sensay Help Desk
English
中文 (台灣) English
  • Home
  • Student Roster
  • Using Sensay
  • Teacher
  • Using Sensay
  • I am missing student(s) from my roster in Sensay.

Student Roster

    • How do I set up student rosters? (Admin only)
    • I’m a 1Campus teacher. There are some mistakes in my synced roster(s). For example, missing or incorrect students.
    • What does the 1Campus sync button do?
    • How to change students from roster to another roster?
    • What does the Student Roster page show?
    • I am missing student(s) from my roster in Sensay.
    • I am Hsinchu APP user. Why do some students’ statuses still appear as “pending”?
    • How to remove student(s) from organization?
    • I’m a Hsinchu APP user. My roster didn’t sync / Sensay is showing the wrong roster(s).

I am missing student(s) from my roster in Sensay.

7 months ago
Sensay
1 minute

The roster information is synced directly from the school’s SIS (Student Information System). If you are missing students, please check with your school to ensure the student roster is complete. If the roster is complete and you are still experiencing issues, please contact us at support@oksensay.com.

© 2025 Sensay Help Desk