Sensay Help Desk – Sensay Help Desk

Account

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Can I help students reset their passwords?Can my co-teacher and I share a class and track student progress together?Do we need to download an app to start using Sensay?How do I add Co-Teachers?How do I remove a Student from the organization? (Admin only)

Do we need to download an app to start using Sensay?I invited a student into a Class, but the student did not receive an email from Sensay to register their Student Account. What should I do?How do I remove a Student from the organization? (Admin only)How do I add Co-Teachers?How can I import or create a large number of student accounts?

General Questions

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I am not an English teacher, can I still use Sensay?How do Teachers use Sensay?Can my co-teacher and I share a class and track student progress together?Can I create custom speaking exercises or upload my own questions?Do we need to download an app to start using Sensay?

How do I share Lessons & Exercises with other Teachers?I am a Student. How do I use Sensay?What are the differences between QR Share and Student Accounts?What makes Sensay different?I am a Teacher. How do I use Sensay?

Student Roster

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How do I set up student rosters? (Admin only)I'm a 1Campus teacher. There are some mistakes in my synced roster(s). For example, missing or incorrect students.What does the 1Campus sync button do?How to change students from roster to another roster?What does the Student Roster page show?

I'm a Hsinchu APP user. My roster didn’t sync / Sensay is showing the wrong roster(s).I am Hsinchu APP user. Why do some students’ statuses still appear as “pending”?I am missing student(s) from my roster in Sensay.What does the Student Roster page show?How to change students from roster to another roster?

Technical Problems

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Do we need to download an app to start using Sensay?How do I add Co-Teachers?I invited a student into a Class, but the student did not receive an email from Sensay to register their Student Account. What should I do?I'm a 1Campus teacher. There are some mistakes in my synced roster(s). For example, missing or incorrect students.How do I reset my password? (Student)

I can't login to Sensay.I can't view my Classes/Lessons/Exercises and/or submit a recording.How do I give microphone permission to Sensay?How do I reset my password? (Student)I'm a 1Campus teacher. There are some mistakes in my synced roster(s). For example, missing or incorrect students.

Using Sensay

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Subcategories New Popular

Administrator Student Teacher

How can I rename my Students?How do I open Classes, Student Profiles, or Recordings in a new window or tab?Can I help students reset their passwords?I am not an English teacher, can I still use Sensay?How do Teachers use Sensay?

How do I remove students from a Class?Can I upload a student list using a CSV file?How do I create a Lesson?How can my students see the exercises that I created?How do I create an Exercise?